Carham Hall is a large country mansion house with extensive grounds on the banks of the River Tweed in the beautiful English/Scottish Borders.
Established as a private residential home in 1984, the proprietors, John and Jean Baxter, who was a District Nurse with Berkshire Health Authority for 21 years and has been proprietor manager at Carham Hall for the past 27 years, live on the premises and together with a team of friendly, experienced staff provide exceptional Respite, Intermediate, Dementia and permanent Personal Care.
Carham Hall is presented more as a residential Hotel than a care home with well appointed Double, Twin or Single rooms available for couples. Residents are encouraged to personalise their rooms with items from their own home providing a comfortable, homely atmosphere in beautiful surroundings.
On a recent unannounced inspection by the Care Quality Commission which examined all aspects of Care, environmental and staffing judged Carham Hall to be Good Overall, a super achievement in light of recent changes to inspection criteria. This was followed by an annual in-depth inspection by Northumberland County Council Inspection Team which examines every aspect of the service provided, this is a critical inspection which, depending on the grade we achieve, determines the amount we are paid for each resident. Carham Hall has, for the fourth year running accomplished the highest possible position attainable of Band One. A super achievement.
Another unannounced inspection, this time by Environmental Health, who examine the Kitchen, storage, fridges and freezers, cookers and everything including the kitchen sink, once again for the fourth year running we attained a Five Star rating. An inspection by the Lay Observer concentrating on care, comfort and wellbeing of all our residents, the quality of staff, the comfort of the home and the manner in which care is delivered gave Carham Hall top marks.
We have every right to be proud of our success.
CQC Inspection Reports are available via the ‘See the report’ button at the bottom of the front page.
Tel: 01890 830338